I1win | Your Privacy Is Preferences We

1. Introduction

Welcome to the i1win Privacy Policy page. This document clearly and transparently explains how we collect, use, store, and protect your personal information when you use our online gaming platform. This policy applies to all users who register and use i1win's services, including through our official website, mobile app, and any other platforms we operate.

By registering an account and using i1win's services, you agree to the terms in this Privacy Policy. If you disagree with any part of this policy, please contact us before continuing to use the platform.

2. Information We Collect

I1win collects various types of information to ensure a smooth, secure, and personalised gaming experience tailored to your needs as a player. The information we collect includes:

• Registration Information: Full name, email address, phone number, date of birth, and encrypted password when you register a new account.
• Identity Verification (KYC) Information: Copies of identity documents such as your national ID or passport, along with proof of current residential address, to comply with legal and regulatory requirements.
• Financial Transaction Information: Details related to deposits, withdrawals, wagering history, and payment methods used.
• Technical Data: IP address, device type, operating system, web browser used, and login session data for security and fraud detection purposes.
• Behavioral Data: Games played, session duration, platform preferences, and account activity for service improvement and more relevant game recommendations.

3. How We Use Your Information

The information we collect is used exclusively for the following purposes and does not exceed the stated scope:

• Process account registration and verify player identity in accordance with legal compliance requirements.
• Process financial transactions including deposits and withdrawals accurately and securely.
• Detecting and preventing fraudulent activity, money laundering, and unauthorized access.
• Providing efficient and responsive customer support services.
• Sending promotional information, bonuses, and exclusive offers based on your preferences (can be disabled at any time).
• Comply with legal obligations and regulations set by the relevant licensing authorities.
• Improve the user experience through behavioral analysis and player feedback.

4. Information Sharing

I1win takes our responsibility seriously and will never misuse your trust. Your personal information will not be shared, sold, or transferred to any third party without your consent, except in the following situations:

• Certified Service Providers: We work with trusted payment providers, KYC platforms, and hosting services that are bound by strict confidentiality agreements.
• Legal Requirements: If required by a court, regulatory authority, or legitimate law enforcement body.
• Fraud Prevention: Information may be shared with fraud prevention agencies to protect the security of the platform and other players.

In all of the above cases, we ensure that data recipients comply with data protection standards equal to or higher than our own policy.

5. Data Storage & Retention Period

All your personal information is stored on servers protected with the latest encryption. We retain your data only for as long as necessary to fulfil the purposes stated in this policy, or as required by applicable law. For accounts that have been inactive beyond a defined period, we will notify you before taking any action regarding data retention.

6. Your Rights as a User

As an i1win player, you have the following rights regarding your personal information:

• Right of Access: Request a copy of the personal information we hold about you.
• Right to Rectification: Request a correction if any information is inaccurate or incomplete.
• Right to Erasure: Request the deletion of your account and personal data, subject to applicable legal obligations.
• Right to Object: Object to the processing of your data for direct marketing purposes.
• Right to Data Portability: Receive your data in a structured, machine-readable format.

To exercise any of the rights above, please contact our support team via i1win's official email. We are committed to responding to all enquiries within 7 business days.

7. Cookies & Tracking Technologies

I1win uses cookies and similar tracking technologies to enhance the user experience on our platform. Cookies are used to:

• Maintain your login session so you do not need to log in repeatedly.
• Remembering your preferences and settings on the platform.
• Analyze usage patterns for continuous platform improvement.
• Display relevant promotional content based on your activity.

You can control or disable cookies through your web browser settings. However, some platform features may be affected if cookies are fully disabled.

8. Account Security & User Responsibilities

While i1win employs comprehensive security measures, you also play an important role in protecting your account. We recommend that you:

• Using a strong, unique password that is not shared with any other platform.
• Enable two-factor authentication (2FA) through your account security settings.
• Never share your login details with anyone, including those claiming to be i1win representatives.
• Notify us immediately if you suspect any suspicious activity on your account.

9. Privacy Policy Updates

I1win reserves the right to update this Privacy Policy from time to time to reflect changes in platform practices, legal requirements, or service improvements. Any material changes will be communicated to you via your registered email or an in-platform notification at least 14 days before taking effect. Continued use of the platform after such notification constitutes your acceptance of the updated policy.

10. Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please contact our privacy team. We are always ready to assist and ensure your security and privacy are fully protected while playing at i1win.

Effective Date of This Policy: January 1, 2026